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Microsoft Hosted Exchange from ExchangeSolution.ca is the email solution designed to help small and medium companies:

  • Access information, even when out of the office
  • Get more out of an email system so that employees can get more done
  • Gain the peace of mind that comes from a professionally managed service

With Microsoft Exchange as the mail server and Microsoft Outlook as your client, your employees can do more than send and receive email – they can share calendars, folders and contacts. Outlook is available for desktop, browser, and mobile access so you’re always connected, whether you’re in the office, traveling, or working at home. And since you always connect to the same Exchange server, your inbox stays synchronized, no matter which Outlook client you’re using.

When you choose Hosted Exchange from ExchangeSolution.ca, you can rest assured, knowing your email system is always secure, always backed-up and always available with our:

  • State-of-the-art security and privacy
  • High reliability and performance
  • Outstanding administration and support

Implementing and managing Microsoft Exchange in-house has been cost-prohibitive and out-of-reach for most small-medium businesses. Hosted Exchange is suitable for even the smallest companies with only a few employees. You gain all the power with none of the pain when you choose Microsoft Hosted Exchange from ExchangeSolution.ca.


Calendar Attendant

The Calendar Attendant reduces scheduling conflicts by limiting calendar items (request, declines, accepts) in the inbox to the latest version. The Calendar Attendant also marks meeting requests as tentative on recipient calendars until users can act on the request, and relies on the Exchange Server free/busy Web service for always up-to-date availability of information.

Resource Booking Attendant

The Resource Booking Attendant enables resources, including meeting rooms or other equipment, to be automatically managed. Resources can auto-accept requests when available or decline and provide details explaining the decline.

Scheduling Assistant

The Scheduling Assistant helps users efficiently schedule meetings by providing visual guidance on the best and worst dates and times to meet based on meeting invitees and required resources.

Schedulable Out of Office

Out of Office (OOF) messages can now be scheduled to begin and end on specific dates and times, reducing the likelihood of a user's out of OOF not being set. A separate out of office message can be sent to external recipients. Out of Office messages can also be set or unset from a mobile device.

Just how important is collaboration?

According to a 2004 Survey by Harris Interactive, 28% of workers surveyed said that using the right collaboration tools at work would save them up to five hours each week.

 

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Public Folders
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Basic Features:

  Business-Class Messaging
Coupled with Microsoft Outlook, Hosted Exchange provides valuable messaging features that go beyond simple e-mail that allow business users to take control of their inbox. This functionality includes:

  • Contact management, event and calendar management, resource scheduling and administration, task management and shared folders (see below for details)

  • Delegate access to allow others to check designated components like e-mail, tasks lists and calendars

  • Server and client-side rules and spam filtering to manage the flow of incoming messages

  • Multi-colored flagging to mark messages for follow-up, prioritization, searching and categorization

  • Recovery of sent messages

  • Ability to delete and replace an unread message

  • Out-of-office automatic reply

 Enhanced Security

Exchange was designed for optimal security and privacy, with a variety of features at both the server and mailbox level. Exchange Server 2003 uses Kerberos authentication, a network security protocol that provides mutual authentication for a network connection.  Additional security protocol support includes Secure/Multipurpose Internet Mail Extensions (S/MIME), enabling users to digitally sign and encrypt e-mails and attachments or to access their mailboxes securely, without a VPN connection, when working outside company firewalls.  Anti-spam features include support of real-time Safe and Block lists and both server-side and client-side message filtering in Outlook to help reduce the amount of unsolicited junk e-mail messages.

 Public Folders

Public folders are a shared resource, available offline and online, for instantaneous storage of digital content and communications.  Any user with access privileges can retrieve and contribute information from a public folder while working in Outlook.  Rather than e-mailing file attachments back and forth, they can be stored in a common location for sharing and discussion.

 Shared Calendars

Exchange Server includes rich features for personal, group, and resource scheduling that integrates with e-mail, contacts, and tasks.  Users can share their calendar information with others and view multiple calendars simultaneously to send meeting requests for shared open times.  Recipients can decline or propose a different time, or accept and have the meeting automatically entered in their calendars.  Schedules for shared resources like conference rooms and projectors may also be incorporated.

 Shared Contacts

Contacts in the company directory (Global Address List or GAL) are centrally maintained for sharing throughout the organization and can be downloaded to Outlook and synchronized for access from Outlook Web Access (OWA) and Outlook Mobile Access (OMA).  Distribution lists also can be centrally shared and maintained to facilitate communication to groups such as departments or customer lists.

 Shared Task Management

A task list provides the ability to create and assign tasks and can be integrated with e-mail notification and scheduling for basic project management and personal time management. Users can track progress as a task moves from active to complete to overdue, while managing status through various criteria like the person responsible and the category.

 Customized Forms

Design and publish forms for common organizational functions that require basic routing and communication, including time-sheets, expense reports and vacation requests. Custom forms will be available to all users, including remote and mobile employees.

 Anytime, Anywhere Access

In addition to Outlook, Exchange Server enables a large number of clients for mailbox connectivity, including web browsers through OWA (Outlook Web Access) and Windows-mobile devices through OMA (Outlook Mobile Access), providing flexibility and productivity for information workers regardless of location.

 

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